Your local pool & spa experts in Castle Hill

Very impressed with the workmanship and service that we received from Poolwerx and would fully recommend. We were on a tight timescale as we were visiting elderly parents from the UK and needed to sort out their swamp of a pool before returning back. Poolwerx were really understanding of our situation and completed a huge amount of work in a very short time - jetting and treating algae ridden sides of pool, re-balancing water chemistry, and replacing redundant pool equipment. We loved their WhatsApp chat, which meant our whole family could be kept updated on works completed. We also appreciated how they were considerate to my elderly parents, especially my mum who has dementia. We will continue to use Poolwerx for pool maintenance due to the high level of quality and customer care they have demonstrated.

Had an amazing experience here. We just got our first pool and the staff were incredibly knowledgeable about what equipment we need, gave us a fantastic price and even went above and beyond and when the suction vac wasn't out back, arranged for it to be grabbed from another store and delivered to us same-day. Absolutely will be back!

I’ve been using Poolwerx Castle Hill for several months now, and I couldn’t be happier with their service. The team is always punctual, professional, and incredibly thorough. My pool has never looked better — crystal clear water, balanced chemicals, and clean filters every visit. Communication is top-notch — they always notify us before arriving and leave detailed service reports afterward. Anytime we’ve had a question or needed an adjustment, their customer service has been quick and friendly. If you’re looking for a dependable, honest, and high-quality pool service company, we highly recommend Poolwerx Castle Hill.

Outstanding Service and Expertise from Josh at Poolwerx Castle Hill! I can’t speak highly enough of Josh at Poolwerx Castle Hill. I reached out for help diagnosing an issue with my pool filter, and Josh went above and beyond. His technical knowledge was impressive, and he took the time to clearly explain the problem and guide me through the solution. What stood out most was his genuine willingness to share his expertise — not just trying to sell a repair or new parts, but actually helping me understand what was wrong and how to fix it properly. Thanks to his advice, I avoided unnecessary repairs and easily saved over $500. Josh was also incredibly responsive to my online enquiries, providing quick, helpful, and professional support. It’s rare to find someone this knowledgeable and customer-focused these days. If you want honest advice, prompt service, and someone who truly knows pools inside and out — Josh at Poolwerx Castle Hill is the person to call. Highly recommended!