Customer Survey Prize Draw Terms & Conditions
Healthy Pool Plan Survey Giveaway
(“the Promotion”)
Promoter
The promoter is Poolwerx Corporation Pty Ltd (ABN 94 061 535 493) (“Poolwerx”).
Address: 10 Camford St, Milton QLD 4064.
Phone: +61 7 3173 7300
Email: admin@poolwerx.com.au.
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Promotional Period
This Promotion commences at 9:00am AEST on 14 July 2025 and closes at 11:59pm AEST on 4 August 2025.
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Eligibility
Entry is open to existing Poolwerx clients residing in Australia and New Zealand, aged 18 years and over.
Employees, franchisees, contractors and immediate family members of the Promoter or any of its related entities are not eligible to enter. “Immediate family members” include spouses, children, parents, siblings, and any person living in the same household.
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How to Enter
To enter, participants must:
Complete the Poolwerx Support Centre survey in July 2025, and
Submit a valid entry with all mandatory fields completed, including full name, email, phone number, postcode and state, via the giveaway registration form linked at the end of the survey. http://poolwerx.com.au/survey-competition/
Only one entry per person is permitted.
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Prize
One (1) winner will receive a Poolwerx Healthy Pool Plan valued at AUD $149 RRP (or local NZD equivalent). The Healthy Pool Plan includes a professional in-store water test and personalised pool/spa care plan at a participating Poolwerx location.
Prize Draw
The winner will be selected by random draw at Poolwerx Support Centre at 10 Camford St, Milton QLD 4064 on Friday, 22nd August 2025. The winner will be contacted by phone and/or email within five business days of the draw.
Prize Conditions
The prize is not transferable, exchangeable or redeemable for cash.
The prize must be redeemed within twelve (12) months of the draw.
The prize can only be redeemed from participating Poolwerx franchisees.
The Promoter reserves the right to substitute the prize with an item of equal or greater value if necessary.
Unclaimed Prize
If the winner of the prize does not respond to us within 5 days of notification, a second-chance draw will be held. We will send the winner an email, text and call.
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By entering, participants consent to Poolwerx collecting and using their personal information for the purposes of administering the giveaway. All personal information will be handled in accordance with our Privacy Policy.
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Poolwerx reserves the right to modify or cancel the Promotion at any time. By entering, participants agree to be bound by these terms and conditions.
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The Healthy Pool Plan (Plan) is not a pool safety certificate, non-conformity notice, or pool safety management plan, and Poolwerx is not acting as a pool safety inspector under Chapter 8 of the Building Act 1975 (Qld). The Plan is a visual and operational assessment based solely on observable conditions at the time of inspection and does not constitute a structural certification or safety audit. It is provided “as is,” and Poolwerx disclaims all express and implied warranties, including fitness for purpose, accuracy, or completeness, except those guarantees that cannot be excluded by law. Pool owners should independently verify the Plan’s content before relying on it. Recommendations are general in nature, not formal quotes or advice, and Poolwerx accepts no liability for any damage or loss arising from use of or reliance on the Plan or subject pool. No warranty is made regarding future performance or durability of equipment or infrastructure. The Poolwerx Ecommerce Trading Terms apply to this Plan, and in the case of inconsistency, this disclaimer prevails. Nothing in this disclaimer limits rights under applicable law, and if any part is found unenforceable, the remainder remains valid. References to Poolwerx include Poolwerx Corporation Pty Ltd, Poolwerx NZ Pty Ltd, and their related parties.