Went for pool water testing, quick service by owner.

Fantastic service! Arrived on time and did a great job getting my pool filter and pump running properly

This business is awesome!!! Nothing was too much trouble to explain how to bring my pool back into a suitable hygienic swimming pool. To cap off my experience today I won a pool brush. Hurry in because there is only a week left of the competition. One last comment, you won't get loaded up with dozens of chemicals here because they only recommend what you need. Well done Poolwerx.

I have been a Poolwerx Mandurah customer for over 8 years. During that time I have found Karen and her fantastic team to be helpful, obliging, friendly, attentive with a committed attention to exceptional customer service. If I have any issues with my pool they are always there with helpful advice. Never is there any pressure to buy what is not need needed, in fact when they go through the pool balance computer print out, it may advise the addition of a specific chemical, but often they say don't worry about that wait and see after you have done these other steps!!! Prior to using Poolwerx I was paying an exorbitant amount of money maintaining my rather large swimming pool, since changing to Poolwerx my costs per year are now less than a quarter of what I was paying beforehand. Poolwerx Mandurah treat all their customers with respect and a friendly attitude. This is one of the main reasons I continue to go there. Saturdays during summer can be rediculously busy, you can just leave your pool sample on the counter and return later. Sometimes people are in a hurry will just have a question to ask , which they do and they get a response, whist the attendees are carrying out pool tests for other customers. Another marvellous point about Poolwerx is they make you feel 'part of the family' I can understand why someone would think that a personal conversation is being had, usually they are just going that little extra service-wise, in this insular day and age often the only conversation a person gets is when they are shopping, going to the doctors. Poolwerx make a customer feel welcomed and valued, something that is sadly missing in this fast paced world. Keep up the great work Karen ( and your team), I wouldn't go anywhere else :)

Cannot recommend Kevin, the technician enough. I bought a water slide from over east. The company told me it was simple to connect to water. Well....it wasn’t. Not for me anyway! I contacted Poolwerx and Kevin came out and took a look and left a quote. He came back a few days later to connect the slide to water. The job was outstanding! He had to lift pavers, move rocks and dig a trench but I couldn’t even tell he’d moved anything! He ensured every paver and rock was replaced perfectly! The water connection is fantastic and we can now enjoy our slide over summer. Thank you Kevin.