Your local pool & spa experts in Balmoral

Pool Shop & Mobile Pool Servicing

Visit us in-store for all your pool and spa needs, or let us bring expert care and services straight to your home.

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Location Details

What we offer

Retail (Pool Shop)

Mobile (Home servicing)

ADDRESS

Shop 1, 185 Riding Road, Balmoral, Queensland 4171

BUSINESS HOURS

Sunday 9:00 AM - 12:00 PM

Monday 8:30 AM - 5:00 PM

Tuesday 8:30 AM - 5:00 PM

Wednesday 8:30 AM - 5:00 PM

Thursday 8:30 AM - 5:00 PM

Friday 8:30 AM - 5:00 PM

Saturday 8:30 AM - 3:00 PM

GET IN TOUCH

07 3395 5122

Welcome to Poolwerx Balmoral!

Poolwerx is your local pool shop and trusted pool & spa service provider in and around the Mt Gravatt, Cannon Hill, Rochedale and Balmoral regions.

Our experienced team provides high-quality pool maintenance, supplies, installation and repair services, ensuring your pool & spa is always in pristine condition throughout the whole year.

We pride ourselves on being both professional and personal. Every customer is treated with honest advice and clear communication.

Contact the Poolwerx Balmoral team on 07 3395 5122, and book your pool maintenance with our friendly pool and spa experts or visit us in-store:  1/185 Riding Road, Balmoral.

Meet The Owner, Richard

With a long track record of success and commitment to excellence Richard and his experienced team are the trusted choice across Cannon Hill, Mt Gravatt, Balmoral and Rochedale.

Locally owned and with four retail stores and 16 service vans the team is dedicated to high-quality service and know the importance of tailoring solutions for you.

The business was most recently awarded 2024 QLD Brisbane South Franchise Partner of the Year at the annual Poolwerx Gala in recognition of outstanding client satisfaction.

We look forward to seeing you in-store!

AWARDS AND CERTIFICATIONS

SPASA Finalist 2025

Multi-Location Pool Store, QLD
Richard Kelly - Poolwerx Mt Gravatt

Franchise Partner of the Year

2025 - Franchise Partner of the Year
Richard Kelly

Regional Franchise Partner of the Year

2025- Regional Franchise Partner of the Year
Richard Kelly

Pool & Spa Services

You can rely on our team of pool technicians for high-quality pool & spa servicing.

Whether you need a regular or one-off service, a pool inspection, or equipment installed, we are here to help. Poolwerx Balmoral has the tools and expertise to make your pool & spa healthy, sparkling and swim-ready.

Some of the services we offer include:

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Green Pool Cleaning

Pool Cleaning

Spa Maintenance Packages

Seasonal Pool Maintenance

Pool Equipment Installation

Commercial Services

Request a Quote or Enquire

Our experts at Poolwerx can professionally install pool and spa equipment, saving painful costs and maintenance down the line! Our professional technicians are dedicated to delivering top-quality service for a sparkling, well-maintained pool.

Areas we service

We are your local experts for quality pool sevices. Our certified pool technicians provide reliable service to keep your pool sparkling clean.

Highgate Hill (4101)
Holland Park (4121)
Buranda (4102)
Norman Park (4170)
Woolloongabba (4102)

Current Promotions

Win Big This Summer with Poolwerx!

Take a virtual selfie with Heater and tag #PoolwerxHEAT or simply fill in the form on our website to go into the draw to win some epic prizes this Summer including game tickets, Brisbane Heat signed merch and more!

Valid until: 19/01/2026

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Cordless Range

Ready to level up your pool cleaning game? With big brands and a range of models to choose from, you can go cordless with confidence. We've hand-picked and rigorously tested the best cordless robotic cleaners on the market to bring you our exclusive Poolwerx Choice range.

Valid until: 30/11/2025

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Wellness Offer

At Poolwerx, our Wellness Range helps you create a better swimming experience — with gentler water, smarter systems, and cleaner results that are easier on your skin, eyes, and the environment.

Valid until: 31/12/2025

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Pool Robot Repairs

Whether you're in need or a warranty repair, replacement parts or a quality check, your local Poolwerx can help. Talk to us about our robot, suction and equipment repair services today.

Valid until: 31/12/2025

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Poolwerx Pool Service

Get the experts poolside! Our poolside services include regular and on-demand pool cleaning, emergency  & green pool clean ups as well as equipment supply, repair…

Valid until: 31/12/2025

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Test, Treat, Splash!

Come visit us in-store or book a poolside service for your FREE water test* with the purchase of chemicals from Poolwerx.

Valid until: 31/01/2026

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Explore our products

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Pool Cleaners

Chemicals

Filters

Heating

Covers and Rollers

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Learn More About Your Pool

poolwerx news

Poolwerx Home To Best Multi Unit Franchise Australia

Poolwerx, Australia’s largest pool and spa service business, has been acknowledged as the country’s best for the third time in five years, taking out the Multi-unit Franchisee of the Year category at the 2015 Franchise Council of Australia Excellence Awards.

Poolwerx Hits 100 Stores, $100m Revenue

Poolwerx has just passed a significant milestone, the magic 100 figure across three metrics: 100 franchisees, 100 stores, $100m group turnover.

Jason's Story

Jason Sims was nearing the top of the corporate ladder but couldn’t shake the feeling that something was missing. So, he took the plunge into franchise ownership with Poolwerx. From humble beginnings as a man with a van, Jason has grown his franchise into a hugely successful multi-site retail venture that services the South Adelaide community. And he’s had the strong support of Poolwerx behind him every step of the way.

WHAT OUR CUSTOMERS SAY

See why pool owners love Poolwerx! Discover real stories and reviews from customers about our pool services.

Aaron

Poolwerx Balmoral

Ruby Rose

Poolwerx Balmoral

Jules

Poolwerx Balmoral

Chris Sudron

Poolwerx Balmoral

Jenni Walke

Poolwerx Balmoral

Poolwerx Reviews

Aaron

Poolwerx Balmoral

17 November 2024

Their testing and knowledge seems more accurate than the competition. Their recommendations were less expensive and my pool water feels better and fluctuates less.

Ruby Rose

Poolwerx Balmoral

16 November 2022

Awesome service! Went in there this afternoon 5 min before they shut to get my water tested and the guy who served me acted like he had all the time in the world. Very patient and broke it down into easy to understand steps on what I need to do to fix my greenish pool! Also invited me to come back anytime to get advice and help. You don’t often find service that good. Much appreciated!

Jules

Poolwerx Balmoral

18 July 2020

Great customer service today! Super helpful, friendly lady helped identify and solve a problem I’ve been having with my creepy crawley quickly and effectively. Thanks so much!

Chris Sudron

Poolwerx Balmoral

11 December 2022

Thank you Dan! The level of service you provided was exceptional! The reason why this shop has my business ongoing!

Jenni Walke

Poolwerx Balmoral

24 September 2022

Dan was awesome! Lots of experience and helped us understand how to care for our pool. High recommend!

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