Retail Manager

Poolwerx western group, a multi-award-winning retailer in the pool and spa industry, is excited to offer a full-time job opportunity at our Forest Lake store. And With five modern outlets (Forest Lake, Middle Park, Moggill, Kenmore and Indooroopilly) operating in the Brisbane western corridor, we are seeking enthusiastic candidates looking for consistent and stable work.

More than just a Company

A career with Poolwerx brings you all the opportunities that come with working for a successful, established brand. And you also get the real connection, energy and team spirit of a growing, local business.

Every day, our proud, hard-working people grow their skills and careers while building businesses across Australia and the world. And with every client served, with every problem solved, we’re creating backyard memories for families and communities, everywhere.

More than just a Job

We are looking for a FULL TIME RETAIL MANAGER, at Poolwerx. It’s being the friendly face clients rely on when they walk through the door. It’s the satisfaction of solving problems, supporting our clients, and knowing your work makes a real impact. It’s working hours that work for you. It’s growing your skills and resume through learning opportunities and long-term career progression.

As a Retail Manager, you will benefit from job stability and training designed to enhance your existing skills and ensure your success in the role. Daily responsibilities include:

• Working in a retail shop environment

• Conducting water tests and providing recommendations to customers (computer system assisted)

• Demonstrating products

• Marketing pool water solutions

• Managing customer data

• Maintaining merchandising standards

• 40 hrs per week (5 days a week, some week and weekend work - open to negotiation for right candidate)

What You’ll Bring

• You’ll need a current unrestricted driver’s licence (car & phone provided).

• You’ll also need to consent to a police clearance check if you don’t have one already.

• You’ll love working autonomously and take pride in managing your own client base.

• Proven experience in a managerial role, with demonstrated ability to lead and motivate a team, oversee daily operations, manage staff performance, and deliver on business goals

• A positive attitude and willingness to learn (training in pool maintenance and water chemistry will be provided)

• A technical mindset and ability to find solutions to customer problems

• Ability to engage and speak to customers to understand their needs/requirements, to ensure the right solutions are offered (pool products)

• Reliability and ability to operate unsupervised at times

• Must have an Australian work rights to be eligible for this position

Why Poolwerx?

At Poolwerx, we combine the strength of a trusted, global brand with the energy of a local business. You’ll be part of a supportive team that values great service, personal growth, and doing meaningful work.

As a Retail Manager, you’ll enjoy:

• Feel supported – Access to an Employee Assistance Program (EAP) for personal wellbeing
  Enjoy variety – Hands-on, independent work with something different every day

• Make a difference – Build strong connections with local families and communities

• Be rewarded – Competitive base pay with bonus opportunities for great performance

• Have fun at work – Regular team events, BBQs, and company functions

• Grow your career – On-the-job training and clear pathways for progression

• Be recognised – Team member reward platforms and shoutouts for great work

• Show up ready – Uniform and gear provided so you’re equipped from day one

• Enjoy the perks – Staff discounts on Poolwerx products and services

• Ditch the desk – Independent, flexible work in an outdoor environment

If you’re motivated, reliable, and love working outdoors—you’ll thrive with us.

Dive in… to the best of both worlds

We are keen to hear from you!  Use the below form to apply now, or share this advertisement with someone you might know who could be our right fit.  

The success of Poolwerx is built on an agile, authentic and inclusive workplace – one that promotes mutual learning, respect, dignity and cultural openness, and we welcome and embrace different perspectives and backgrounds. Don’t meet every requirement? If you’re excited about this opportunity but your past experience doesn’t align perfectly, we’d love for you to apply anyway.