Retail Manager

About the Role

As the business grows, so must the individuals who make the magic happen (i.e. the team!). An opportunity now exists for a customer-service focused, energetic, and passionate Retail Manager to join the team at Poolwerx Waikiki on a full time basis.  Hours are flexible and can be negotiated to suit the business and your needs, however weekend work may be required.  Tasks include:

  • Manage & train team members / sales targets / rostering between our two retail stores
  • Ensure we have adequate resources to implement set goals ( staff/materials/equipment )
  • Design & implement business strategies to promote & improve productivity
  • Assess overall company performance monthly, sales reporting/ budgets and maintain spreadsheets
  • Monthly business meeting & planning with Franchisees & BDM
  • Demonstrate equipment to meet client needs, selling value added products
  • Collect customer data, follow up quotes / leads
  • Maintaining warehouse / retail stock & merchandising
  • Adhere to monthly advertising campaigns
  • Develop, implement & promote new marketing strategies with team members to reach set outcomes
  • Oversea service department and liaise with service manager and service technicians
  • Maintain quality control for customer enquiries / queries

About you

While experience in the Pool and Spa industry is preferred we welcome all individuals who meet the below criteria to apply.

  • Minimum of 3 years proven management experience in retail
  • Outstanding communication/organisational & leadership skills
  • Experience in word & excel. Good understanding of research methods & data analysis
  • Have the ability to manage & motivate a team of 9
  • Be highly motivated, and bring 100% commitment to customer service satisfaction

If you’re looking for a company that can offer you stability, flexibility and career opportunities, look no further!

We appreciate your interest and wish to advise you that only those candidates required for an interview will be contacted.

Salary: From $55,000.00 per year

COVID-19 considerations: All staff are to be covid19 compliant

Waikiki, Western Australia

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