Important Update on Coronavirus & Poolwerx

The safety of our clients and their families is paramount. As many Australians choose to stay at home and practice social distancing, proper pool care is more important than ever. If you have to or choose to self-isolate, Poolwerx can help maintain your pool and spa while ensuring the health of your family. Our priority is the wellbeing of our clients and employees.

Is my pool safe to swim in?

Your pool should be a safe place for you and your family, as long as it’s properly maintained. There is no evidence that COVID-19 can be spread to humans through the use of pools and spas[1]. Proper operation, maintenance, and disinfection of pools and spas should remove or inactivate the virus that causes COVID-19 and we can help you with that. The same goes for saltwater pools, which convert salt into chlorine.

Our retail locations are open

We are actively monitoring the Coronavirus (COVID-19) and following official Government guidelines. Our stores remain open across the country, and we will continue to act on official health advice. We all have a part to play to help reduce the spread of the virus, and we have put in place preventative measures for all our employees. We are increasing the frequency in which we disinfect commonly shared surfaces and are supplying our employees with hand sanitizers, disinfecting wipes and sprays.

We will still service your pool

To help ensure your pool stays healthy, services, maintenance and repairs will continue as scheduled unless otherwise directed by the client. Our pool technicians are also armed with disinfectants and have been instructed to wipe down vehicle surfaces, tools and equipment. All our pool technicians always use their own equipment, rather than yours, which also helps prevent cross-contamination.

We’re also working on new services and solutions to provide you and your pool with the best possible service. Despite the current events, Poolwerx remains committed to creating healthy, safe and fun pool-side memories for families and friends. If you have any additional questions, please feel free to call us on 1800 009 000.


Poolwerx Australia


[1] Centers for Disease Control and Prevention

We’re here to help

Feel free to reach out to us with any questions, and we’ll be in contact with you shortly. 

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